To raise any query regarding your outstanding loan account, you can send us an email at care@loanframe.com or contact your Loan Frame Relationship Manager.

Please mention your loan account number in the subject line of the email.

If your query has remained unanswered for more than 10 days or you are unsatisfied with the response you have received, you can escalate your query to the Grievance Redressal Officer at:

Name: Mr. Akshun Gulati
Email id: grievance@loanframe.com
Phone no: +91-11-4556 5124
Timings: 10:00 am to 07:00 pm (Monday to Friday)

Please mention your loan account number in the subject line of the email.